Privacy Policy
Last updated: 2025-03-28
At Cluby, we take our users’ privacy and security very seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our sports management software.
1. Applicable Regulations
We comply with data protection regulations applicable in the European Union and Spain, including:
- General Data Protection Regulation (GDPR) (EU) 2016/679: Regulates the protection of EU citizens’ data and guarantees rights over their personal information.
- Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD): Complements the GDPR in Spain and sets additional rules for the processing of personal data.
2. Information We Collect
When using Cluby, we may collect the following types of information:
- Registration data: Name, email address, phone number, and password.
- Sports organization data: Club name, member information, events, and activities.
- Payment data: Billing information and transactions if you use payment features.
- Usage data: Information on how you use the platform to improve user experience.
- Device data: IP address, browser type, operating system, and language preferences.
3. How We Use Information
We use the collected information to:
- Provide and improve Cluby services.
- Personalize the user experience.
- Process payments and billing.
- Ensure security and prevent fraud.
- Communicate with users for support, notices, and updates.
4. Legal Basis for Processing
The processing of your personal data is based on:
- Performance of a contract: Necessary to provide the Cluby service.
- Compliance with legal obligations: Data processing required by applicable regulations.
- Legitimate interest: Improving user experience and ensuring security.
- User consent: For specific processing such as cookies or commercial communications.
5. Sharing Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service providers: To facilitate operations such as payment processing or web hosting.
- Legal compliance: If required by law or in response to legal requests.
- Protection of rights: To protect our users’ safety and prevent fraudulent activities.
6. Information Security
We implement technical and organizational security measures to protect your information from unauthorized access, loss, or alteration. However, we recommend keeping your access credentials secure.
7. User Rights
In accordance with the GDPR and the LOPDGDD, you have the right to:
- Access your personal data.
- Rectify inaccurate or incomplete information.
- Erase your data when it is no longer necessary.
- Restrict processing of your data in certain circumstances.
- Port your data to another service provider.
- Object to the processing of your data for specific purposes.
To exercise these rights, contact us at clubyapp@conecta-2s.com.
8. International Data Transfers
If we transfer data outside the European Economic Area (EEA), we will ensure that the transfer is carried out with appropriate safeguards, such as using Standard Contractual Clauses (SCCs) approved by the European Commission.
9. Cookies and Similar Technologies
We use cookies and similar technologies to improve user experience, personalize content, and analyze traffic on our platform. You can manage your cookie preferences in your browser settings.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify users of significant changes through our platform or via email.
11. Contact
If you have any questions about this Privacy Policy, you can contact us at:
📧 Email: clubyapp@conecta-2s.com
🌐 Website: https://clubyapp.com
Thank you for trusting Cluby.